Krishna Kour

Agency Development Consultant

I have been working for over 22 years with the hospitality and travel industry, with a diploma in Hotel Management and a graduation in Arts. I have also been awarded the Champion of the Air India Fares and Ticketing course. My experience ranges from booking and reporting daily room sales in a luxury hotel, to managing the complete training and operations of a reputed travel services company. I have successfully led a team to being amongst the top 5 performers for most airlines. My interest to know more and be involved in the latest trends in the industry along with the passion to read and learn keeps me motivated.

My responsibilities as Agency Development Consultant are:

  • Creation of agency’s annual business plan based on the gap analysis of opportunities.

  • Development of UNIGLOBE Travel Office -1Source, a powerful & unique web-based software that aggregates travel content from many sources into a single sourcing platform for faster access by front line agents to search, book and auto invoice. It is integrated with profiling capabilities to help agencies reduce turnaround time and improve operational efficiencies. The tool has self servicing capabilities for corporate customers as well.

  • Provide consulting support to agencies in selling UNIGLOBE Essential Access – Self booking tool for corporate customers.

  • Lead agency support through on-land, web and event based trainings.

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